

Through education, training, certifications, advocacy, philanthropy, and market research, CompTIA is the hub for advancing the tech industry and its workforce. The Computing Technology Industry Association (CompTIA) is a leading voice and advocate for the $5 trillion global information technology ecosystem and the more than 50 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy. For all the latest news from CompTIA visit. The complete “IT Industry Outlook 2020” report is available at. There’s also a sense that the importance of technology to business objectives makes technology a more integral part of business operations, giving IT pros an opportunity to play a larger role in the direction of the organization. The high demand for technology skills, which in turn leads to robust career options, is the top reason for optimism. Technology workers in other countries and regions expressed similar positive sentiments: 81 percent in Canada, 75 percent in the United Kingdom, 82 percent in Australia and New Zealand and 85 percent in the Benelux region (Belgium/Netherlands/Luxembourg). Among IT pros in the United States, 86 percent rate their outlook as good or very good. IT professionals head into the new year with optimistic feelings about their roles in the industry. “For many, this will mean getting out of their comfort zone.” “The channel firms that manage to thrive will be the ones who invest in skills training, expand their market reach to new customers and verticals, partner with potential competitors, and embrace emerging tech,” said Carolyn April, senior director, industry analysis, at CompTIA. Factors that have altered the selling and buying process over the last several years – competition from new market entrants, more options for customers to choose from – will remain in play. Similarly, any single trend will impact organizations at different times and in different ways.”Ĭompanies involved in the selling of technology products and services can anticipate another year of change and complexity in 2020. “Some of the trends we’ve highlighted are in their early stages while others are approaching market-ready maturity. “Trends tend to unfold in a step-like manner,” Robinson said. Deep Fakes and 5G Exacerbate the Data Management Challenge

Demand for Integration Leads to Demand for AutomationĨ. Internet of Things Continues to Redefine IT ArchitectureĦ. Hype Meets Reality with Emerging Technologyĥ. Tech-Washing Fades in Favor of Real StrategyĢ. This “wisdom of the crowds” model attempts to balance the opinions of large IT firms with small IT firms, as well as optimistic opinions with pessimistic opinions, to come up with a “best-fit forecast” that reflects the sentiment of industry executives.ĬompTIA’s “IT Industry Outlook 2020” also provides insight into 10 trends that will shape the IT industry, its workforce, and its business models in the coming year.ġ. “This is a narrower forecast range than what we’ve seen in past years, suggesting industry executives are exercising a relatively high degree of caution in an unpredictable environment,” said Seth Robinson, senior director, industry analysis, at CompTIA.ĬompTIA uses a consensus forecasting approach. Growth expectations for the IT market in the United States are in line with the global projection. presidential election and what the outcome will mean for future industry regulation.ĬompTIA projects the global IT industry will grow at a rate of 3.7 percent in 2020, with upside potential in the 5.4 percent range and a downside floor of 1.9 percent. As IT executives and business owners take on these challenges, they’ll be vigilant about the 2020 U.S. Moving past the hype surrounding emerging technologies and honing in on value-driven real business use cases making cybersecurity a top of mind business consideration rather than a technology task and melding artificial intelligence and automation into the workplace without eliminating the human element are just some of the challenges ahead for the industry identified in the CompTIA report. – The global information technology (IT) industry heads into 2020 balancing its drive to produce new products and services while addressing issues that are often byproducts of innovation, according to the “ IT Industry Outlook 2020” report from CompTIA, the industry’s leading trade association. Leading industry association projects 3.7% industry growth in 2020 identifies 10 trends to watch in the year aheadĭowners Grove, Ill.
